Billing & Subscription

The Billing & Subscription page is where you choose a plan and manage all aspects of your subscription. The page has two states: a plan setup flow if you do not yet have a subscription, and a full management view once one is active.

Getting Started

If you do not have an active subscription, this page walks you through a two-step setup.

Step 1: Choose Your Plan

Billing — plan picker

Toggle between Monthly and Yearly billing at the top. Yearly billing saves 15%.
Click Choose plan on any paid plan card to select it.
Once a plan is selected, a bench quantity stepper appears. Set the number of test benches you need — the pricing sidebar on the right updates live.
Optionally toggle on any available add-ons.

When ready, click Continue to workspace setup.

Step 2: Set Up Your Workspace

Billing — workspace setup

Enter a workspace name (required).
Once you start typing, additional optional fields appear: logo, company name, and description.
Click Continue to payment to create your workspace and proceed to Stripe checkout.

If your plan includes more than one workspace, additional workspaces can be created after subscribing from My Workspaces.

Prefer to set up your workspace after payment? Click Skip for now — set up workspace after payment to go directly to checkout without creating one first.

Managing an Active Subscription

Once a subscription is active, this page shows the full management view.

Billing — active subscription overview

A header row shows your plan name, billing cycle, and status. Click Payment history to view all past invoices — each entry includes the date, items, amount, and a PDF download link for the invoice.

Four stat tiles display: Plan, Billing cycle, Total bench pool, and Next renewal date.

Managing Benches

Billing — bench pool

The Bench pool card shows your total bench count across the subscription. Use the stepper to increase it.

The bench count cannot be reduced below your currently subscribed amount. Contact support to downgrade.

When you increase the count, an Add N benches · $X more confirmation button appears in the pricing sidebar. Click it, then Confirm upgrade — the change takes effect immediately and the additional cost is prorated.

Managing Workspaces

The Workspaces card lists each workspace on your subscription. For each workspace you can see its current live bench usage, and use the bench limit stepper to control how many benches from the pool that workspace may use.

A workspace’s bench limit cannot be set below the number of benches it currently has in use, or above the pool minus what is already allocated to other workspaces.

When all workspace slots are in use, an alert indicates the limit has been reached. A dashed Add another workspace card appears at the bottom of the list when a slot is available.

Use the Manage button on any workspace row for quick links to its Members, Roles, Notifications, Integrations, and Activity Log pages.

Add-ons

If optional add-on products are available for your plan, they appear in the Add-ons card.

To add: click Add to plan and confirm. The charge is applied immediately and prorated to your current billing period.
To remove: click Remove add-on and confirm. Access is revoked at the end of the current billing period; unused time is credited as proration.

Upgrading Your Plan

Click Upgrade plan to see higher-tier options. Select a plan and click Confirm upgrade — the upgrade takes effect immediately and is prorated.

Cancelling Your Subscription

Click Cancel plan to begin the cancellation flow. A summary shows which workspaces are affected and the date access will end. Click Yes, cancel to confirm.

Access to all paid features and dedicated workspaces is removed at the end of the current billing period. No immediate refund is issued.

Last updated on July 1, 2026

My Workspaces Workspace Overview